Poison Control Centre
Emergency helpline: +43 1 406 43 43
In cases of suspected poisoning (brought about by pharmaceuticals, chemical substances, household products, narcotic substances or food, beverages or tobacco, plants, animals or other/unknown substances), toxicologically trained personnel may be consulted around the clock. Based on the facts communicated by phone, the personnel on duty assesses whether this is a health hazard or not and whether medical treatment is needed.
Important information in cases of emergency
After ingesting a substance that might be hazardous, or after any other contact with a suspicious substance: immediately call VIZ – before taking any other measure. In order to be able to assess your individual risk and give advice, the VIZ experts need the following information:
Follow the instruction given by VIZ or go to the nearest physician’s office or hospital. Make sure to bring the package or parts of the suspicious substance or product.
EU emergency phone number: 112
Ambulance services: 144
Physician’s service: 141
Information services for physicians and health care staff
Risk assessment and prognosis based on available data from the case history, with all necessary details such as type, toxicity, route of administration and quantity of substance(s) involved
Guidance regarding decisions on effective treatment measures to be taken as well as any specific forms of therapy (e.g., antidotes), taking into account the relevant case-related indications and contraindications
Assistance regarding diagnosis and differential diagnosis in dubious cases
Communication of special data on pharmaceuticals, industrial and natural chemical substances as well as assistance in scientific literature research
Männergesundheitsportal. Vielfältige Informationen und Anregungen für ein gesundes und bewegtes Männerleben.
Brochure on the Austrian Health Care System. Free overview of the Austrian health care system.